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Why do we have to pay for poor coverage solutions when we live near towers
lisaacso
Enthusiast - Level 1

I live in the I5 corridor and get very poor coverage even though I'm in a highly populated area surrounded by multiple towers. I used to get good reception, but now 1 bar and dropped calls. Verizon gave me 3 solutions to try.

 "We've investigated your concern, and though Verizon has the nation's best network, we found that the signal strength in your reported area is less than optimal. This can lead to weakened and reduced network connectivity, especially indoors.

No need to worry, however - because Verizon has several options available to make sure you get the highest quality service in these situations! Here are a few steps to try:

If available, you can enable HD Voice, which provides even better call quality over Verizon's LTE network. With HD Voice enabled, you can also enable Wi-Fi Calling, an amazing way to help boost call quality securely whenever you are connected to a Wi-Fi network.
HD Voice and Wi-Fi calling are your best options for improved service, and we make these amazing features free in order to ensure you always get the best possible service. (Don't have home wifi and HD voice didn't help)


Or, if your device is not HD Voice or Wi-Fi Calling capable, we also offer Network Extenders for sale that could enhance the voice coverage in a specific location, and they can work with multiple devices!"

Comment:Vz is not currently providing adequate coverage, though they used to. I already pay a lot for data, why should I have to buy an expensive device to fix their inadequate equipment?

What else is suggested?

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Who I have the same questioned this topic