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Mobile device blocked by carrier
JohnInPortland
Enthusiast - Level 2

Three days ago I switched to a new unlocked Samsung Galaxy S20+ Android phone (purchased directly from Samsung) on my current prepaid Verizon wireless plan. I did not ask to change anything about my Verizon plan or phone number. The unlocked phone set up correctly on the Verizon network (as far as I could tell) with no problems.

Everything seems to be working fine in terms of the phone, SMS messaging, internet connection,  Samsung Pay, etc. 

However, today I received separate emails from the banks whose Android apps I use, saying:

Your mobile device number has been blocked by your carrier”.

From examining the sender email addresses and from their timing, I am certain these are genuine email alerts from my banks and not some scam. 

Please advise what I need to do to continue to get Verizon to "unblock" my new phone.

 

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Who I have the same questioned this topic