We have been a customer over 10 years at the same address in Painesville Township, OH. Originally come to Verizon because they were the only service that had good coverage back then but then about 2 weeks ago signal strength went from 4 down to 1. Contacted Verizon and they can’t explain the change. They confirmed that the signal is weak but offered no remedy. Our only option seems to be to cancel our contract and move to ATT. With having to work from home now due to COVID-19 we need coverage. IF VERIZON CAN NOT REMIDY THIS THEY WILL LOOSE A GOOD CUSTOMER. Can anyone help or offer any advice?
