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I'm looking to port my old number over from Virgin prepaid (Sprint) to a newly activated VW prepaid phone. I've tried without success via the online chat, calling 888-294-6804 (no port option and couldn't get a live person on the line), and going into the local VW store (they worked at it for a while but ended up just giving me the 888-294-6804 number). Before giving up completely, I thought I'd ask here. Is it possible to do this?
TIA
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Is the Virgin Mobile pre-paid number still active? If it is, you *should* be able to port it over (though I'm not very familiar with pre-paid accounts; I'm sure you can do this on a contract account). If the account at Virgin is closed or inactive, then the number is no longer available to port, I believe.
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Yes, it's still active. Verizon prepaid is unbelievable in blocking attempts to get a live customer support person on the phone so I'm hoping somebody here can be more helpful.