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My LG cosmos 2 all of my old text messages and photo messages disappeared. Can I retrieve them some how?
rosebud56
Newbie
‎09-03-2013 08:40 PM

I had lots of messages on my phone and yesterday they disappeared. Need to find how to get them back

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Re: My LG cosmos 2 all of my old text messages and photo messages disappeared. Can I retrieve them some how?
vzw_customer_support
Customer Support
‎09-06-2013 07:37 AM

Hello rosebud56,
I understand how important those precious memories are! Are your device settings and call logs still present on the phone? Did you change any settings or select the option to reset to factory settings? Have you restarted the phone since the messages disappeared? I am eager to continue troubleshooting with you!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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