Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
My LG cosmos 2 all of my old text messages and photo messages disappeared. Can I retrieve them some how?
rosebud56
Newbie

I had lots of messages on my phone and yesterday they disappeared. Need to find how to get them back

Labels (1)
0 Likes
Re: My LG cosmos 2 all of my old text messages and photo messages disappeared. Can I retrieve them some how?
vzw_customer_support
Customer Support

Hello rosebud56,
I understand how important those precious memories are! Are your device settings and call logs still present on the phone? Did you change any settings or select the option to reset to factory settings? Have you restarted the phone since the messages disappeared? I am eager to continue troubleshooting with you!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes