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Kyrocera DuraXV plus pairing issues
BobBlue
Newbie

Unable to pair the flip phone with my Win 10 laptop

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Re: Kyrocera DuraXV plus pairing issues
vzw_customer_support
Customer Support

We want to be sure you’re able to pair the phone with your lap top, BobBlue and I’m happy to help you today. Let’s go over a few details and take steps towards a solution.

Just for clarification, are you receiving any error messages when you attempt to pair the phone and laptop? Have you been able to pair both devices at any point? I have included details on how to create a paired connection here http://vz.to/2rixOdT Please provide a few additional details and we will be ready to continue helping.

SteveR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Kyrocera DuraXV plus pairing issues
BobBlue
Newbie

Thanks for checking in. I returned the device to a local dealer as a ‘defective’ device. I’m travelling for the next week so I had to return it within 14 days. I’m scheduled to pick up a new one when I return and start the ‘pairing’ exercise once again. I’ll check in with you when I return. Bob

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