Gmail Setup on LG Exalt
DGib52
Newbie

I upgraded my mothers old flip phone to the LG Exalt because she wanted to get her gmail on her phone.  There is an APP on the phone for gmail but gmail rejects attempts to log in.  First they said we needed to lower the security level on gmail to allow it to work through a "low security" device.  We did this and they confirmed it.  It still would not accept log in.  Now they say we need to browse the web to gmail and install their app.  They seem to only have apps for smart phones, Android, I-phone.  Does anyone know how to get gmail set up on the Exalt?  I will need to drive to my mothers place again to do this set up and I have already spent two days trying to get things to work.  At present she is no better off than she was with her old phone.

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Re: Gmail Setup on LG Exalt
vzw_customer_support
Customer Service Rep

I understand she needs access to her email account DGib52 and how frustrating this may be. I can certainly clarify this for you. The phone has several steps to access her email.
1-Go to Menu.
2-Scroll/select 'Get it Now/Media Center'
3-Tools on the Go or Browse and Download
4-Get New Applications>Email, and then Mobile Email.
5-Highlight the option you'd like. (Make sure this is included in her plan)
6-Complete the installation and select Yes.
7-Agree to the terms and conditions.
8-Select Other for email provider.
9-Log in with her credentials and select Sign In.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Gmail Setup on LG Exalt
acraftylady
Specialist - Level 2

I assume when you go online to a computer and log into gmail her log in info works fine? I looked at the manual for the LG site and it shows you can get apps for this phone, what I have no clue. Honestly it was not rated good in reviews and reviewers said a smart phone was better for email. I can't imagine trying to read and respond to email on a flip phone. If she has wifi at home maybe a basic tablet would be better for email. Mary

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Re: Gmail Setup on LG Exalt
vzw_customer_support
Customer Service Rep

I understand she needs access to her email account DGib52 and how frustrating this may be. I can certainly clarify this for you. The phone has several steps to access her email.
1-Go to Menu.
2-Scroll/select 'Get it Now/Media Center'
3-Tools on the Go or Browse and Download
4-Get New Applications>Email, and then Mobile Email.
5-Highlight the option you'd like. (Make sure this is included in her plan)
6-Complete the installation and select Yes.
7-Agree to the terms and conditions.
8-Select Other for email provider.
9-Log in with her credentials and select Sign In.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Gmail Setup on LG Exalt
jailpolice
Newbie

I am having a problem with my LG exalt vn220. All of a sudden I cannot send or receive emails! This has been going on for over a month. I made NO changes to the phone settings. It just happened. Any Idea how to solve this?

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Re: Gmail Setup on LG Exalt
KH-OrnEsh
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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