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how to get my Ellipsis 7 to accept the micro SD card and data?
mbush1210
Newbie
‎03-20-2017 02:58 PM

I get the following message:

"Device storage is full, please delete useless files, otherwise application might exit unexpectedly."

I brought a micro SD card for my Ellipsis 7 tablet and it shows the available storage in Settings for the SD card, however, I continue to get the message even with the additional storage add and available. 

Can anyone help? Does the software on the Ellipsis 7 tablet need to be updated?

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Re: how to get my Ellipsis 7 to accept the micro SD card and data?
tikibar1
Community Leader
Community Leader
‎03-20-2017 03:06 PM

Have you downloaded a file manager app from the Play Store and moved your files (music, videos, pictures, documents) from the tablet's internal storage to the SD card?

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Re: how to get my Ellipsis 7 to accept the micro SD card and data?
vzw_customer_support
Customer Service Rep
‎03-22-2017 03:08 PM

I want to make sure all of your personal information is saved and protected. Please help me understand what you are experiencing when you try to store something on the SD card.

NicholeK_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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