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Screen gets dark
JAYMIT54
Newbie

When I turn my Ellipsis 8 sideways (landscape psn) the screen gets dark and stays that way until I turn it upright again. Some apps need the landscape position to work and I cannot use those apps, very frustrating. Is something wrong with my tablet or is there a setting I don't know about?

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Re: Screen gets dark
vzw_customer_support
Customer Support

I know I need my tablet working correctly. JAYMIT54 we want to be sure your screen turns with you. When did this first begin? Any recent changes like a software update or new apps?

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Screen gets dark
GARCAR7
Enthusiast

My screen goes dark too. Just random suddenly, and I have to hit the power button to get it to come back up. Weird.

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