Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Bad IMEI number
rubenannag
Newbie

I have recently tried to use my tablet after it say for about a year.  I never used it cause I couldn't get to activate. But it was on my bill and service still.  I recently went to look for the ESN or IMEI but it says it's unknown. How do I fix that

0 Likes
Re: Bad IMEI number
vzw_customer_support
Customer Support

rubenannag,


Hmm, this is interesting! I am sorry your ESN/IMEI isn't coming up as a known device. If I may ask where are you seeing this error message? Are you looking to activate on another account?


KarenC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes