case for note 4 with original wireless charging cover
joevas22
Newbie

I bought a samsung wireless charging cover for my note 4. When I tried to out the case on it, it no longer fits. After doing research I confirmed the phone is slightly thicker now. What cases are compatible with this set up?

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Re: case for note 4 with original wireless charging cover
vzw_customer_support
Customer Service Rep

I apologize joevas22, I didn't mean to insult you; I need to make sure this was done. I researched this quite thoroughly since you mentioned the size had changed. As stated in the link provided, the dimensions are 8inX2inX5in; our model is 6.04inX3.09inX0.33.  I assure you, this has been the only model we have and not changed anything. This is the link to the manufacturer's page http://bit.ly/1GbpHCS as well as ours http://vz.to/1ttodxd so you verify the information I provided is accurate. I am not sure why the seller listed the case as compatible with all models.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: case for note 4 with original wireless charging cover
vzw_customer_support
Customer Service Rep

I would be happy to find a compatible case for you, joevas22! Did you purchase the charging cover from Verizon? Can you tell us the exact model you got?

Thanks,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: case for note 4 with original wireless charging cover
joevas22
Newbie

Samsung Galaxy Note 4 Wireless Charging Battery Cover - Frost White

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Re: case for note 4 with original wireless charging cover
joevas22
Newbie

I did buy the original samsung qi cover from vzw.com

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Re: case for note 4 with original wireless charging cover
vzw_customer_support
Customer Service Rep

Thanks for confirming, joevas22! While I'm not showing any cases that are specified to fit this cover, you could consider exchanging for a case that has wireless charging built in. http://vz.to/1sZ5TIx

Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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Re: case for note 4 with original wireless charging cover
tbo27
Master - Level 2

http://www.amazon.com/gp/aw/d/B00OQB6PLW?cache=5df7a716f57b36fcaad3caa0436474e3&pi=AC_SX110_SY165_QL...

The accessories for this phone are delayed for whatever reason.  I would get the extended battery once out.  It will come with a back plate and last a couple days without charging usually

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Re: case for note 4 with original wireless charging cover
joevas22
Newbie
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Re: case for note 4 with original wireless charging cover
vzw_customer_support
Customer Service Rep

Thank you for the link joevas22. I wasn't able to locate the accessoy's details about dimension, but I want to make sure you removed the battery case that comes with the phone. Please confirm this.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: case for note 4 with original wireless charging cover
joevas22
Newbie

of course I did! Wow!

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Re: case for note 4 with original wireless charging cover
vzw_customer_support
Customer Service Rep

I apologize joevas22, I didn't mean to insult you; I need to make sure this was done. I researched this quite thoroughly since you mentioned the size had changed. As stated in the link provided, the dimensions are 8inX2inX5in; our model is 6.04inX3.09inX0.33.  I assure you, this has been the only model we have and not changed anything. This is the link to the manufacturer's page http://bit.ly/1GbpHCS as well as ours http://vz.to/1ttodxd so you verify the information I provided is accurate. I am not sure why the seller listed the case as compatible with all models.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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