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Why can't I activate Advanced Calling on my Note 4?
jdh2205
Enthusiast

I've tried to activate Advanced Calling on my Note 4 with the newest update from the settings app (I haven't updated it since I bought it a week ago) and I hit the red Activate button and it just gives me this message "We encountered a problem activating Advanced Calling 1.0. Please try again later." I've tried a few times now to no avail. Please help me out!

Thanks in advanced.

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Correct answers
Re: Why can't I activate Advanced Calling on my Note 4?
jdh2205
Enthusiast

I figured it out! You need to make sure you are connected to LTE/CDMA network and not Global!

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Re: Why can't I activate Advanced Calling on my Note 4?
mama23dogs
Legend

Samsung has been promising to activate advanced calling for months.

it was supposed to arrive with lollipop...nope.   none of the subsequent updates have advanced calling either.

i Suggest you bug Samsung.

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Re: Why can't I activate Advanced Calling on my Note 4?
MiiHere
Champion

You can try and activate it online. Search Verizon for advanced calling and you'll find a link, you just need to be signed in. Keep in mind it can take a number of hours for the service to actually activate after you enable the feature.

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Re: Why can't I activate Advanced Calling on my Note 4?
jdh2205
Enthusiast

I figured it out! You need to make sure you are connected to LTE/CDMA network and not Global!

Re: Why can't I activate Advanced Calling on my Note 4?
MiiHere
Champion

I have Global on and advanced calling. Do you have trouble getting 4g?

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