Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
S8 Ringtone & Notification Defaults Back to Normal

I've been having an issue with my S8 not keeping the changes I make when selecting a non-stock ringtone or notification. Typically, when I make the change to a customer tone, it keeps for a couple of hours and then reverts back to the stock default tone. I've moved the location of the tones from my internal storage to external SD card and then back just to make sure it wasn't an issue with the location for tone but still keeps reverting. Any ideas?

Re: S8 Ringtone & Notification Defaults Back to Normal
Super User
Super User

Are you storing the tones in the internal memory space under the Notifications folder?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: S8 Ringtone & Notification Defaults Back to Normal
Customer Support

OSCGIR31, I like to customize my caller's ringtones too. I appreciate the information describing what happens when you try to change the ringtone. Let's work to get this fix. What application/s are you using to get your ringtones? Have you powered your device on/off?