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Phone not accepting a charge anymore after lollipop/quick drain
willdengler
Newbie

I'm a frustrated Real Estate Professional...My phone has been dead or barely accepting a charge unless turned off for days now and my clients, other agents and friends are [removed]. I'm leaving Verizon if they don't allow my upgrade tomorrow morning, absolutely worthless now. Tried clearing cache and factory reset. No Bueno.

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Correct answers
Re: Phone not accepting a charge anymore after lollipop/quick drain
vzw_customer_support
Customer Support
We certainly want to ensure you can stay mobile in your fast paced profession, wildengler! We do not want to lose you! Thanks to scottthreet_32 for the troubleshooting option! here is the link mentioned: http://www.verizonwireless.com/support/knowledge-base-80201/ .
wildengler, are you using the original charge cable and adapter that came with the device?
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Phone not accepting a charge anymore after lollipop/quick drain
scottthreet_32

Repair with upgrade assistant vzw rep please hyperlink

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Re: Phone not accepting a charge anymore after lollipop/quick drain
vzw_customer_support
Customer Support
We certainly want to ensure you can stay mobile in your fast paced profession, wildengler! We do not want to lose you! Thanks to scottthreet_32 for the troubleshooting option! here is the link mentioned: http://www.verizonwireless.com/support/knowledge-base-80201/ .
wildengler, are you using the original charge cable and adapter that came with the device?
YaleK_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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