Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
No text/calls when connected to WiFI
jfbusbee
Newbie

Within the last two weeks, my S10 will not receive nor send calls/texts if I am connected to my home wi-fi.  I do NOT have this issue when I am connected to wi-fi anywhere else.

Verizon replaced my sim card, but I still have the problem.  Verizon also advised that I turn on Airplane mode and then turn it off.  Still does not work.

I did have to have my modem at home reset, and I have had this trouble since that time.  In addition, my son, who also has the same type phone, has the same issues within my home.  

Any suggestions??

 

Labels (1)
0 Likes
Re: No text/calls when connected to WiFI
vzw_customer_support
Customer Support

We understand the importance of being able to use Wi-FI on your devices. Are you having issues connecting other devices to your home Wi-Fi? Have you attempted to unplug your home router and plug it back in?

 

 

JoshuaC_VZW

0 Likes