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New Samsung smartwatch
PATRICKT55
Newbie

We recently purchased two Samsung smartwatches from Verizon store.  Since we have paired these watches the two phones will no longer make or receive video calls.  Help

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Re: New Samsung smartwatch
vzw_customer_support
Customer Support

We know the importance of having that part of your device working. Please tell us, have you engaged in any troubleshooting on the device? If so, what steps have been taken? 

AustinL_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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