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MMS working intermittently
JuanWayStreet
Newbie

Started yesterday, my phone at times will not send mms (group text, or picture messages) and will stop receiving MMS. Specifically I will get an error citing, "Can't get MMS: no mobile data", or "Failed MMS: Turn on Mobile Data". In all of these instances I have mobile data on, and receive sms just fine. Suddenly I then receive multiple mms at once and my messages will finally go through with a delay.

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Re: MMS working intermittently
vzw_customer_support
Customer Support

Your support is here! We want to make sure that you can message freely. Thanks for sharing your steps with us. Let's cover a few things. Does your device show a data signal? Are you able to use data? Please make sure that WiFi is disabled on the device? Please try settings>WiFi>off.

BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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