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I have a screen behind my screen that I can see
DAVHAL97
Newbie

I see a second screen behind the main screen. It's reddish with a microphone, search, voice  Icons that I can sed? Any idea

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Re: I have a screen behind my screen that I can see
vzw_customer_support
Customer Support

DAVHAL97,

 

It's always good to have the right options when you're using your phone, so let's check that out. Do you recognize those icons as being anywhere else within your phone? Do you recall when this first showed up? If you restart the phone, does it go away?

 

RussellM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: I have a screen behind my screen that I can see
DAVHAL97
Newbie

The icons sort of look like  GPS app but not what I have on the phone. It showed up after an update for the phone.

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Re: I have a screen behind my screen that I can see
vzw_customer_support
Customer Support

Thanks for those details, DAVHAL97. Let's keep working to figure this out. Do the icons move when you swipe the screen or open the menu, or are they always there? 

 

MichelleH_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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