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Horrible Phone Service Over the Last Year!

I have notice that the Verizon Phone Service has gotten horrible over the past year. I am located in Florida. Verizon used to be the best service around here. What is going on with the dropped calls and data loss? I am ready to move to a new service after 20 years with Verizon.

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Re: Horrible Phone Service Over the Last Year!
Customer Support

Hello, Juniper617. I regret to hear that you are having issues with the service. I do appreciate the 20 years of preference to our network, and would definitely hate to see you go. I am here to help. Does the problem only happen in a specific location? How long ago did the problem started? ~Pamela