Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Galaxy S8 - Not Receiving Calls after update to Pie
KarlnTricia
Enthusiast

I upgraded to Android 9 (Pie) on April 4th. Since that update I have not been able to receive phone calls. I wasn't aware of the issue until people told me they tried calling me. I have done a network reset and that didn't help. I rebooted the phone in safe mode but the problem still occurs. I am able to get phone calls right after a reboot but after a few minutes I stop getting phone calls. This problem wasn't happening prior to the update to Android 9.

I don't have any numbers blocked and my Do Not Disturb is not turned on.  I am also using Wi-Fi Calling.  Has anyone else run into this problem and gotten it fixed?  I wish I didn't upgrade now.  

 

Labels (1)
0 Likes
1 Solution

Correct answers
Re: Galaxy S8 - Not Receiving Calls after update to Pie
KarlnTricia
Enthusiast

I had to do a factory reset to correct the problem.  I'm now able to receive phone calls now.

View solution in original post

0 Likes
Re: Galaxy S8 - Not Receiving Calls after update to Pie
KarlnTricia
Enthusiast

I had to do a factory reset to correct the problem.  I'm now able to receive phone calls now.

0 Likes