Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Febuary 2019 Samsung 9+ update (G965USQS3CSAG)
azwiefel
Newbie

This is the buggiest service patch I've ever expereinced on a verizion device.

the biggest issue is with Message+ constantly locking up expecially if the connection is internmittent, at which point it crashes, previous versions had no issue. have to reboot.

 

what the heck, where are the beta testers... or has verizion resorted to the Microsoft testing model,  letting the users tell them where their bugs are.

Labels (1)
0 Likes
Re: Febuary 2019 Samsung 9+ update (G965USQS3CSAG)
vzw_customer_support
Customer Support

Updates should definitely enhance your phone, azwiefel. I'm sorry you're having trouble with your Messaging since the update. Let's see what we can do here. 

 

Have you tried using the Samsung Messaging app? If so, does it have the same problem with it freezing and crashing? You mentioned the connection being intermittent. Does this happen when you are connected to WiFi? 

 

Please elaborate to better assist you. 

 

VanessaS_VZW

0 Likes