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Continuous "Wi-fi disconnected" messages
UncleJunior
Newbie
‎12-13-2020 10:58 AM

After the android 11 update hit my galaxy s20, I'm getting this message every 30 or 40 seconds: "Wi-fi disconnected".

I have a strong Wi-fi connection and it is a Google Nest mesh. I'm also not actually disconnected.

The annoying thing about this is that message is constantly showing on videos.

Workarounds? I've rebooted the mesh and my phone. Other devices on the mesh work fine.  My phone also worked fine before I upgraded yesterday. 

UJ

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Re: Continuous "Wi-fi disconnected" messages
vzw_customer_support
Customer Support
‎12-15-2020 11:08 AM

As a consumer, I know how important it is have a phone that works correctly with WiFi, UncleJunior. Based on the information provided and the fact that the issue started after the software update, it appears that the update was not fully successful. No worries, Samsung has a software repair tool that will resolve any post software update issues. Please visit this link (https://www.verizon.com/support/knowledge-base-80201/) and follow the instructions to repair the software update. 

 

AntonioC_VZW

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