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Can you help me with my Note 3 locking up?

I am having problems lately with my Note 3 locking up.  Have I missed so notice that when out warning users of this problem?  I can not hard reset it, I must remove the battery to reset.  Can so

Re: Can you help me with my Note 3 locking up?
Customer Support

Hi Eat_Right,

Let's see what's causing the problem! When did the issue begin? Have you recently downloaded any new applications? Does your phone lock up while using a specific device function? Please clarify, what happens when you attempt to perform a hard reset?

Thanks for your contribution to our community forums,


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