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Can you help me with my Note 3 locking up?
Eat_Right
Newbie

I am having problems lately with my Note 3 locking up.  Have I missed so notice that when out warning users of this problem?  I can not hard reset it, I must remove the battery to reset.  Can so

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Re: Can you help me with my Note 3 locking up?
vzw_customer_support
Customer Support

Hi Eat_Right,

Let's see what's causing the problem! When did the issue begin? Have you recently downloaded any new applications? Does your phone lock up while using a specific device function? Please clarify, what happens when you attempt to perform a hard reset?

Thanks for your contribution to our community forums,

Ayani_VZW

Follow us on Twitter @VZWSupport

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