Can't make or get phone calls after update
AngJustAng
Newbie

After my Note updated 2 days ago whenever someone calls me or I make a call from my contacts it goes to voicemail  My phone doesn't ring the screen will light up like I've missed a call. Calls I make ring and go to voicemail but it's a robot voicemail and not the usual recipient's voicemail message. What the heck???

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Re: Can't make or get phone calls after update
bearone21
Legend

after updates you need to check everything from screen savers, notifictions,, etc & to make sure everything works properly.

sometimes another re-boot will resolvethe issue/s.

fwiw:

i've had my ringtone changed twice after updates.

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Re: Can't make or get phone calls after update
vzw_customer_support
Customer Service Rep

AngJustAng-

We certainly want your phone to work without any issues especially after a major update. We will work together to ensure your calls route as they should. May I ask what message do you hear when you call other people? Does this issue happen when you call everyone or particular numbers?

 

CarmenT_VZW

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Re: Can't make or get phone calls after update
arm1001
Newbie

I have a similar problem, I can make calls but when the phone rings and I hit the green answer button nothing happens.  

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