Can I turn my phone in for a rebate since the update ruined my phone
sr12434
Newbie

I've had nothing but problems with my S4 since the update. I don't sound like the only one. I constantly lose calls and it is rebooting about every 2 hrs. If I lose a call while driving it messes up my Bluetooth in my car and I can't reconnect. I would think that was a safety issue and Verizon better get this fixed ASAP. I'm on Verizon's flex plan and since they screwed up this phone I want to trade it in for a rebate and reactivate my iPhone under a new 2 yr contract. Customer service use to mean something. I have been with Verizon for 17 yrs but I'm not above going to another carrier if this isn't corrected or rebated.

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