Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
family locator
SDHofmann
Newbie

I have used family locator in the past with great success. However, over the last few months, I never get text messages and the location giving on the screen is off sometimes by miles. HELP!!

Labels (1)
0 Likes
Re: family locator
vzw_customer_support
Customer Support
I'm sorry your starting to have issues with your family locator application SDHofmann. I know how important it is to have this working properly. Have you had any device changes recently? Have you had any software updates to any of your devices recently? What phones are you and your family using?

KinquanaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
0 Likes