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Oops something went wrong pop up on limits Smart Family App
Alisha1978
Enthusiast - Level 1
‎10-07-2019 06:14 PM

For a week now if I try to select the "Limits" opinions (for setting time limits on kids phones) it pops up "Oops something went wrong, try again later.

Ive tried several obvious things-logging out, closing the app out, shut my phone off....

Anyone have recent issues? iPhoneX

Any fixes?

4 people had this problem.
4 Replies
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Re: Oops something went wrong pop up on limits Smart Family App
vzw_customer_support
Customer Service Rep
‎10-09-2019 06:38 PM

We're happy to help! Have you tried making sure the app was up to date? MichelleH_VZW

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Re: Oops something went wrong pop up on limits Smart Family App
LyndsayL16
Enthusiast - Level 1
‎04-05-2020 10:46 PM

Same problem here. Yes I tried doing this And it does the same message. 

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Re: Oops something went wrong pop up on limits Smart Family App
cfranklinindc
Newbie
‎04-05-2021 07:00 AM

Same problem here.  Tried restarting.  Still won't let me lift the limit on daughter's device.  She is going to kill me.  Help!!

 

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Re: Oops something went wrong pop up on limits Smart Family App
KH-OrnEsh
Moderator Emeritus
‎04-05-2021 07:28 AM

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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