Family Base and Safety Mode
tamiwest
Newbie

Our plan has recently went into safety mode.  We have one phone on Family Base that has a data limit.  I have noticed that once in safety mode data usage is not accumulating on phones, so the phone that should now have went over and been shut off on data still receives it.

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Re: Family Base and Safety Mode
vzw_customer_support
Customer Service Rep

tamiwest,

Overages aren't fun. Knowing your features is important. I'll be happy to help and look into this for you. Please check your Inbox for my Private Message.

RyanC_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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