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Why is data not working for my new prepaid phone?

I activated a new prepaid phone, 45$ for a 2gb plan, and then even added 3gb on top of it. everything works fine, texts or calls, but no data works. the 4g symbol is greyed out and unless i connect to wifi i have no network

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Re: Why is data not working for my new prepaid phone?
Customer Support

We like to help where we can, Coryweberbutcher . We suggest that you reach out to the Prepaid Department at: 888-294-6804 for further assistance.

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