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Prepaid phone
Sally58
Newbie

I haven't used my prepaid phone in ten months and the number is no longer valid, can I add minutes to activate the phone and get a new number?

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Re: Prepaid phone
vzw_customer_support
Customer Support

Sally58, we are excited to see that you are looking to restore your prepaid serviceswith your current device. Allow us the opportunity to guide you in the right path to get started. You will be able to create a new account with a new phone number. Please follow this link https://vz.to/2Krd4Pd  and click on “I am not a Verizon customer” to get started. Does this information help clarify your concern?

 

Sylvia_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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