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Is there a way to get Payment History on a Prepaid account?
el1179
Newbie
‎11-05-2014 11:54 AM

I am able to submit for reimbursement of my phone costs through work, but I need proof of payment/bill/receipt in some fashion.  Where would I get this information?  I am set up for autopay.

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Re: Is there a way to get Payment History on a Prepaid account?
vzw_customer_support
Customer Support
‎11-07-2014 12:19 PM

el1179,

Providing this documentation is fairly easy in this case even if you do have auto pay. Your previous bills are available online and they usually go back to 18 months. It will show you the full detailed bill and also show the payment being made. Outside of that information you can view the documents and receipts section online as well to see if it contains any of the information needed. At this time this is all the information we have available.


CandiceH_VZW
Follow us on Twitter at @VZWSupport

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Re: Is there a way to get Payment History on a Prepaid account?
Ann154
Super User
Super User
‎11-07-2014 12:30 PM

candiceh_vzw

The billing history is available for prepaid accounts?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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