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two way call recording is no longer supported???

I bought a fairly pricey app, Total Recall, to record both sides of conversations. It worked seamlessly until lollipop. Now the voice on the other end is inaudible. I've downloaded and tried other apps, with the same disappointing results.  Is it true that the Verizon version of the HTC One M 8 no longer supports two way recording? Who can I appeal to in order to get that function back? I went ten rounds with the total recall developers, who tried so hard to find a solution. Even they threw their hands up in despair. They can't fix this without root.

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