Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I downloaded the upgrade.. lollipop.. A screen came on my phone to unlock it. The screen was a figure screen or to use a password.
I had not set it up with a figure nor a password.. so it would not open.. I went to google.. find my phone.. added a temporary password to lock/unlock.. and it locked my phone.. again.. Then the temporary password would not open the phone.. Now i have three more tries and it will factory reset!!! Help!!! i will lose all my phone contents.. What do I do?
remove the sd card, if you have one & do the reset.