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i get only half the text messages that are sent to me
KENREK53
Newbie

I receive only some of the texts that are sent to my phone. this started happening right as my phone was up for an update. I updated the phone but that didnt help. I went to the store and they gave me a new sim card but that did not fix the problem

Labels (1)
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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist

thats due to what device sends it and server and ISNT ALWAYS YOUR DEVICE,ITS THE NETWORKS FAULT.

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Re: i get only half the text messages that are sent to me
vzw_customer_support
Customer Support

KENREK53


I would be concerned too if I were not receiving all of my text messages. Are they not coming from any one particular contact on your phone? Do they arrive later or out of order?



ChristopherM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

I have the same ussue, the text never show up.

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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

And it's multiple senders.

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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

This happened after the marshmallow update, I'm also receiving a full voicemail box error when my voicemail is not full. How do I correct the these errors.

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist

go into voicemail and reset it back up....just listen to what menus SAY, dont depend on voice to text reader,

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist
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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

The only results I get is to reset my password, I don't need to do that. I spoke to a verizon rep at costco and was told test issues were because if the update my phone did.

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist

call tier 2 support on vzw. they will walk you through

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