i get only half the text messages that are sent to me
KENREK53
Newbie

I receive only some of the texts that are sent to my phone. this started happening right as my phone was up for an update. I updated the phone but that didnt help. I went to the store and they gave me a new sim card but that did not fix the problem

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist - Level 2

thats due to what device sends it and server and ISNT ALWAYS YOUR DEVICE,ITS THE NETWORKS FAULT.

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Re: i get only half the text messages that are sent to me
vzw_customer_support
Customer Service Rep

KENREK53


I would be concerned too if I were not receiving all of my text messages. Are they not coming from any one particular contact on your phone? Do they arrive later or out of order?



ChristopherM_VZW
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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

I have the same ussue, the text never show up.

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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

And it's multiple senders.

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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

This happened after the marshmallow update, I'm also receiving a full voicemail box error when my voicemail is not full. How do I correct the these errors.

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist - Level 2

go into voicemail and reset it back up....just listen to what menus SAY, dont depend on voice to text reader,

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist - Level 2
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Re: i get only half the text messages that are sent to me
LAUGOM1
Newbie

The only results I get is to reset my password, I don't need to do that. I spoke to a verizon rep at costco and was told test issues were because if the update my phone did.

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Re: i get only half the text messages that are sent to me
LENNYEDGE
Specialist - Level 2

call tier 2 support on vzw. they will walk you through

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