Statistically, people complain more about products and services online than they praise. I certainly don't brag about getting faster than paid for speeds with Comcast, but when it's down I do.
We want to keep you connected 24/7, Laurakeck2004. What exactly has you feeling as if we do not care? I can assure you, the opposite is true and I look forward to hearing back. ChrisM_VZW