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Recent Update = WipeOut
Squidster
Newbie

This apparently recent android update basically wiped out all my phone contacts, call history, phone and app settings.  I can't even use my Verizon Apps.  The only warning I received of this update was when my battery life suddenly dropped to none last night and had to charge it. 

Please advise.

Labels (2)
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Re: Recent Update = WipeOut
reneeinpa13
Newbie

no help here sorry but the same thing happened to me.

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Re: Recent Update = WipeOut
vzw_customer_support
Customer Support

Squidster,


Your phone is one of the most important tools you use everyday, so we want to make sure it's working properly for you. It's strange that your information was lost, but we'll work together to find out what's happening. What's the exact warning you received during the update? Was your information backed up using Verizon Cloud or another source?


ShawnteJ_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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