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Nougat upgrade available for Moto G4 play?
DML91711
Newbie

Purchased at BestBuy March 2017 with Marshmallow installed

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Re: Nougat upgrade available for Moto G4 play?
vzw_customer_support
Customer Support

DML91711, we want your phone to have the best upgrade possible. Let's also thank the community members for providing their continued support. Software updates are sent to phones automatically. We do not have the ability to force them to phones. You will receive an alert on your phone when an update becomes available. Follow this link to check the latest updates for phones: http://spr.ly/6581DGbZH

 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Nougat upgrade available for Moto G4 play?
Ann154
Super User
Super User

Check with Motorola.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

Re: Nougat upgrade available for Moto G4 play?
sprmankalel
Champion

I would say it isn't likely because the phone will be 2 years old in March.

It was released March of 2016 and you bought it a whole year later and it had 2015 software on it and you haven't gotten an update to 6.0. Leads me to believe that it won't get 7.0.

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Re: Nougat upgrade available for Moto G4 play?
vzw_customer_support
Customer Support

DML91711, we want your phone to have the best upgrade possible. Let's also thank the community members for providing their continued support. Software updates are sent to phones automatically. We do not have the ability to force them to phones. You will receive an alert on your phone when an update becomes available. Follow this link to check the latest updates for phones: http://spr.ly/6581DGbZH

 

RalphT_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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