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My swipe unlock isn't working
RONRUN57
Newbie
‎06-08-2018 08:28 AM

I am unable to unlock my phone

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Re: My swipe unlock isn't working
kathy65793
Master
‎06-08-2018 08:51 AM

What type of phone is it?

Did the phone just get an update or have you install any new apps?

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Re: My swipe unlock isn't working
bearone21
Legend
‎06-08-2018 09:54 AM

that's why you should've setup a backup pin!!

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Re: My swipe unlock isn't working
vzw_customer_support
Customer Support
‎06-10-2018 08:38 AM

RONRUN57,

 

 

Help is right here for you. Making sure you can get into your phone with ease is our goal. Allow us to gather some pieces to this puzzle. What make & model phone are you using? When you swipe to unlock your phone, what exactly happens? Our community member kathy65793 has asked a good question. Have you done any recent updates to your phone or downloaded any new apps?

 

 

AliciaS_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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