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I can't receive text messages from one person
MARFIS70
Newbie

I can't receive text messages from one person and I have restarted my phone and deleted their contact. I don't know what to do now.

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Re: I can't receive text messages from one person
vzw_customer_support
Customer Support

MARFIS7,



Being able to send & receive texts is a must! Let's look into yours. May we get some further details from you?


1) What make/model phone are you using? How about the person you are having issues with?

2) What messaging app are you using?

3) Is the issue with basic texts (SMS) &/or multimedia (MMS/picture/group) messages?

4) Are you able to make/receive calls from them?




ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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