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Having issues with my Moto X and MMS
TRDxB2
Newbie

Have a Moto Razr and MMS i=used to work now I get a message that says I have to many unsent MMS messages. That is true because there is no way to delete them or find them. I have set the parm to delete MMS after a threshold has been met. No way to ind out how many are being held.  EVERY TIME I TRY TO GET AN ANSWER they ask me more questions about this well documented issue. Simple Mz. Verizon "Do you have a solution or not?"

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Re: Having issues with my Moto X and MMS
vzw_customer_support
Customer Support

TRDxB2

We're eager to provide you with a resolution for this issue. Did you download a third party text messaging application to your phone? Are you using the text messaging feature that came on the device? 

 

 

Lasina_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Having issues with my Moto X and MMS
TRDxB2
Newbie

I have a Droid MOTO RAZR M. The messaging app is the one that came with the phone . They only indication of what it is is the icon for it. Does not appear in the Apps List (ones selected by me or basic; is listed with the others available to me without going to Play Store ) so no way to see when it was updated etc

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Re: Having issues with my Moto X and MMS
vzw_customer_support
Customer Support

Thank you for that information TRDxB2, in this case the solution to this would be to go directly to the messages that were not sent successfully and deleting them manually this way the phone will be able to send text messages again.

 

Alfredo_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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