Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Email to Text Messages Being Rejected
ODEWANEBO
Newbie

I am able to send an email to [mynumber]@vtext.com and receive a test message from one email account but when I send from a different email account I receive an Unknown Address sender rejected error. Who do I contact to find out how to correct this issue?

Labels (1)
0 Likes
Re: Email to Text Messages Being Rejected
vzw_customer_support
Customer Support

ODEWANEBO Communication between our email account and text messages is essential. I want to make sure we get everything resolved for you. Can you please tell me which email account are you having problems with (personal/business/etc.)? Have you ever been able to receive an email from this account? Where exactly do you the error messages (email or text)? Please share details; we’d like to investigate for you.


EvelynR_VZW
Follow us on Twitter @VZWSupport if my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this.

0 Likes
Re: Email to Text Messages Being Rejected
bearone21
Legend