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Downloading messages.
colltorr02
Newbie
‎12-10-2016 02:13 PM

I can't dowmload 3 text on my phone. Why, I have in the past.

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Re: Downloading messages.
Ann154
Super User
Super User
‎12-10-2016 04:09 PM

Which text application are you using? Do you have an active 4G or 3G cellular connection when you attempt to download?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Downloading messages.
vzw_customer_support
Customer Support
‎12-12-2016 02:20 PM

It's important to us that you are able to use any of your message applications with no trouble, colltorr02 and I'm happy to help you today. Let's take a closer look at the phone for an answer.

May we please have the make.model of the phone? Have you added any new apps or software updates before running in to this concern? Please clarify if this is occurring indoor or outdoors and we will be ready to continue assisting.

SteveR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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