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Can't open downloaded docs or my own videos
HCHausmann
Newbie

Any ideas for a quick fix

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Re: Can't open downloaded docs or my own videos
Ann154
Super User
Super User

Do you get any specific error messages when you attempt to open those files?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Can't open downloaded docs or my own videos
vzw_customer_support
Customer Support

Not being able to open videos or important docs on your phone can be frustrating. When did issues start? Do you get any certain error messages when attempting to open a document or videos? What make and model phone do you have?



Thank You,

MichelleS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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