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4g speeds?
4oldman
Contributor - Level 1
‎01-23-2015 03:17 PM

4g connection, but where's my speed? Why is my hotspot SO SLOW most of the time? It doesn't matter where I am.

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Re: 4g speeds?
vzw_customer_support
Customer Service Rep
‎01-23-2015 06:54 PM

4oldman, I feel your need for speed. I'm here to help. Which 4G device do you own? What zip code are you located in?

VanetrisC_VZW

Follow us on twitter @vzwsupport

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Re: 4g speeds?
4oldman
Contributor - Level 1
‎01-24-2015 08:29 AM

I'm posting in the HTC M2 area, so I own that.  Indio CA

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Re: 4g speeds?
4oldman
Contributor - Level 1
‎01-24-2015 08:30 AM

I mean One

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Re: 4g speeds?
vzw_customer_support
Customer Service Rep
‎01-25-2015 01:55 PM

Oops! Sorry about that, 4oldman. Let's help take a closer look at your service. What zip code are you in? What speeds are you averaging normally?

NicandroN_VZW

Follow us on twitter @VZWSupport

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Re: 4g speeds?
vzw_customer_support
Customer Service Rep
‎01-25-2015 01:57 PM

4oldman Got it. With the HTC One, how long have you had issues with slow data speeds? Is the problem indoors or outdoors? Also, no reported issues in the area.

SheritaH_VZW
Follow us on Twitter
@VZWSupport

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