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online chat with customer service
chesa319
Newbie

I want to know how to get a live chat started with customer service

 

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Re: online chat with customer service
DarkCobra
Contributor

Hello and welcome!   Well calling them is the easiest way to get a live voice conversation.   However, if you want a live online (on screen chat) then simply going to the web site (I usually go to the phone section) and wait a few minutes and usually a live chat window appears.   Hope this helps :smileyhappy:

 


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Re: online chat with customer service
iPhonelove
Specialist
That doesn't always work either. Its a real pain trying to get them to talk to you via chat. So you are better off giving them a call. 
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Re: online chat with customer service
DarkCobra
Contributor

Actually there's a button right on the top of the page to call for the Live Chat window . . . check it out :smileyhappy:

 


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Re: online chat with customer service
iPhonelove
Specialist
O_O thats new. Gosh i feel really behind lately. 
Re: online chat with customer service
DarkCobra
Contributor

Ummm . . . no comment . . . LOL

 


Re: online chat with customer service
iPhonelove
Specialist
No need to comment i know what you're thinking. :smileytongue:
Re: online chat with customer service
DaniLove13
Contributor
Be nice children! :smileytongue: lol
Re: online chat with customer service
MrsV2005
Newbie
I must be blind because I do not see a button/link that says live chat. And I can't get the window to pop up. I would call, but my co-workers can overhear every conversation I have.
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Re: online chat with customer service
SuzyQ
Super User
Super User
The Live Chat button isn't on all screens, but if you start to browse the Plans, it pops up.Top right corner.....
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