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Small cell mast out
Simonbalmedie
Newbie

I am quite dependent on a particular mast, it went out during a storm a couple of weeks ago and is still dead. It's a Crown Castle mast in Cinco Ranch, TX at 29.727N, 95.807W. Can someone come and fix it? Thanks.

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Re: Small cell mast out
vzw_customer_support
Customer Support

We noticed your post and we want to help you as much as possible, Simonbalmedie. We are happy to explore options to improve your Verizon Wireless service. You mentioned a Crown Castle mast and that is not something we can troubleshoot. 

 

What specific Verizon Wireless service issues are you experiencing?

 

What is the nearest street intersection, and ZIP code to your current trouble location?

 

What is your phone model?

 

AntonioC_VZW

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Re: Small cell mast out
Simonbalmedie
Newbie

Yeah, you don't need to 'explore options'. If you want to help please get Crown Castle to come out and fix their mast.

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