Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
ONGOING SERVICE OUTAGE
Pknsmasher
Newbie
‎09-23-2019 05:30 AM

This is ridiculous! I cannot believe the service is horrible! Dropped calls, buffering internet, text latency, on a phone you rely on for work. This has been an ongoing performance issue for Verizon. I wish I had never renewed a contract with you.... unfortunately it is effecting my job and my wallet negatively. Leaving your network for reliability issues is a choice I am being forced to make! 72712 -64856 Northwest AR and Southern MO . Are you ever going to restore service?

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: ONGOING SERVICE OUTAGE
vzw_customer_support
Customer Support
‎09-25-2019 06:14 AM

Pknsmasher,

 

Receiving world-class service you can rely on is always crucial. We want to keep you connected and make sure your phone suits all of your needs, including those of your job. We certainly wouldn't want to see you leave the Verizon family. I looked into these areas and I don't show any sort of ongoing service issue. It sounds like you're dealing with a lot though. When did these issues start? Do you know if others in the area are having similar issues?

 

AndrewT_VZW

0 Likes
Reply