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Don't use much data and the service in my immediate area is not that great. Looking at other suppliers if I can't reduce my 2 line fee. Suggestions?
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WIGGLLESTC
Hey there.
Best way to lower you bill is to be aware of what you're paying for. Remember.... You pay not just for the devices, the network, the ability to use the network, but also for the improvements, customer service, etc etc etc...
Heres a break down of what a 2 line bill would look like if they had 2 new Device Payment Agreements (my account has 4 lines but ill list 2 here) and no additional features....
Samsung Galaxy S7 Edge - $32.00/month
Line Access Fee - $20.00/month
iPhone SE 16GB - $16.00/month
Line Access Fee - $20.00/month
Plan - 8GB of data for $70.00/month
Taxes and Surcharges (Depends on your billing state, plus how many phone calls you make etc)
Comment back with your devices and plan and I'll tell you what you can do.
Also, do a Account Analysis. It's available on the website. My Verizon > My Usage > Account Analysis
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Have you priced prepaid? or the current plans?
If you are paying for phones, that is quite an addition to the bill.
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We need a breakdown of your bill to understand why it is so high and what can be cut down.
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WIGGLLESTC
Hey there.
Best way to lower you bill is to be aware of what you're paying for. Remember.... You pay not just for the devices, the network, the ability to use the network, but also for the improvements, customer service, etc etc etc...
Heres a break down of what a 2 line bill would look like if they had 2 new Device Payment Agreements (my account has 4 lines but ill list 2 here) and no additional features....
Samsung Galaxy S7 Edge - $32.00/month
Line Access Fee - $20.00/month
iPhone SE 16GB - $16.00/month
Line Access Fee - $20.00/month
Plan - 8GB of data for $70.00/month
Taxes and Surcharges (Depends on your billing state, plus how many phone calls you make etc)
Comment back with your devices and plan and I'll tell you what you can do.
Also, do a Account Analysis. It's available on the website. My Verizon > My Usage > Account Analysis
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WIGGLLESTC wrote:
Don't use much data and the service in my immediate area is not that great. Looking at other suppliers if I can't reduce my 2 line fee. Suggestions?
If coverage in your immediate area is not that great, why wouldn't you look at other providers even if you CAN find a way to reduce your bill?
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We don’t want to see you leave. We’re going to dive in and find the best plan for you. What’s your current plan? How much data do you need?
StevenM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
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i just dropped contract like a bad habit, went prepaid and half as much im paying for 2 gigs and extra 1 gig data, but prepay gets less support and no cloud or vzw antivirus=us protection.
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There are other options for an Antivirus application available in the Play Store. There are tradeoffs for choosing prepaid over postpaid accounts. Looks like you have discovered some of those.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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As mentioned there are other options for anti-virus protection. Plus, I have worked with these devices for 6+ years (and owned them) and never have I seen a virus.
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An access fee for each device? Clearly a ripoff! I watch as much tv on my Direct TV satellite and I don't pay an "access fee". Stupid! Paying for "customer service"? That's ridiculous, too! That should be on Verizon's dime!
I can't wait for internet phones to come on line. NO MORE ACCESSS FEES!