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Why can't I take a screen shot after the update?
Hogdog
Newbie

My phone did a system update yesterday with the marshmallow. And now I cannot do a screenshot. What happened

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Correct answers
Re: New system update messed my phone up
vzw_customer_support
Customer Support

Screenshots are crucial, Hogdog. What seems to happen when you attempt taking a screen shot? Is this how you are attempting to capture the screenshot? Please click here: http://vz.to/1S4YREk


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: New system update messed my phone up
vzw_customer_support
Customer Support

Screenshots are crucial, Hogdog. What seems to happen when you attempt taking a screen shot? Is this how you are attempting to capture the screenshot? Please click here: http://vz.to/1S4YREk


ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Why can't I take a screen shot after the update?
Mel52
Newbie

Wrong answer !!!. I too am not able to take a screen shot. Prior to Marshmallow it worked fine.

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Re: Why can't I take a screen shot after the update?
Mel52
Newbie

Correct Answer. I tried it it works

Hogdog found the solution for taking screenshots with 6.0

Google Makes It Easier to Take Screenshots in Android 6.0 Marshmallow | NDTV Gadgets360.com

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